Privacy & Data

Krekiya Privacy Policy

Your personal data belongs to you. This page explains exactly what krekiya collects, why we collect it, how we use it and what rights you have over your own information. No jargon, no runaround — just straight answers.

Last updated: January 2025
Your Data at a Glance
Krekiya never sells your personal data to third parties
Data is encrypted in transit and at rest
You can request access to or deletion of your data at any time
Cookies are used only for platform functionality and analytics
Krekiya complies with applicable data protection regulations
How Krekiya Protects You

Six Ways Krekiya Keeps Your Data Safe

Privacy isn't an afterthought at krekiya — it's built into how the platform works from the ground up.

End-to-End Encryption

All data transmitted between your device and krekiya is encrypted using industry-standard TLS protocols. Your login credentials, payment details and personal information are never sent in plain text.

Secure Data Storage

Krekiya stores your personal data on secured servers with restricted access. Only authorised personnel can access account data, and all access is logged and audited on a regular basis.

No Data Selling

Krekiya does not sell, rent or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account and improve the krekiya platform.

Minimal Data Collection

Krekiya only collects the data that is genuinely needed to operate your account, process transactions and comply with legal requirements. We don't collect data just because we can.

Cookie Transparency

Krekiya uses cookies to keep the platform running smoothly and to understand how players use the site. You can manage your cookie preferences at any time through your browser settings.

Your Rights, Respected

You have the right to access, correct or delete your personal data held by krekiya. Submit a request to the support team and krekiya will respond within the timeframe required by applicable law.

Contents

This privacy policy explains how krekiya collects and handles your personal data. By using the krekiya platform, you confirm that you have read and understood this policy. If you have questions, contact the support team at [email protected].

1 Who We Are

Krekiya is an online sports betting and gaming platform operating at krekiya.app. When this privacy policy refers to "krekiya", "we", "us" or "our", it means the krekiya platform and the team responsible for operating it.

Krekiya acts as the data controller for the personal information you provide when registering and using the platform. This means krekiya determines the purposes and means of processing your personal data, and is responsible for keeping it safe.

If you have any questions about how krekiya handles your data, you can reach the team at [email protected] at any time.

2 Data We Collect

Krekiya collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and from third parties such as payment providers during transaction processing.

The categories of data krekiya may collect include:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, bets placed, games played, session duration Automatically via platform analytics
Communications Data Support chat logs, email correspondence When you contact krekiya support

Krekiya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.

3 How We Use Your Data

Krekiya uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The main ways krekiya uses your data are:

  • Account management: To create, maintain and secure your krekiya account, including verifying your identity and age.
  • Transaction processing: To handle deposits, withdrawals and bonus credits accurately and securely.
  • Platform personalisation: To tailor your experience on krekiya, including showing relevant promotions and game recommendations.
  • Customer support: To respond to your queries, resolve disputes and provide assistance when you need it.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering and other prohibited conduct on the krekiya platform.
  • Legal compliance: To meet krekiya's obligations under applicable laws and regulations, including KYC and anti-money laundering requirements.
  • Platform improvement: To analyse how players use krekiya and identify areas where the platform can be made better.
  • Marketing communications: To send you promotional offers and updates about krekiya, where you have given consent or where krekiya has a legitimate interest in doing so. You can opt out at any time.

Krekiya will never use your data for purposes that are incompatible with the reasons it was originally collected. If krekiya needs to use your data for a new purpose, you will be informed in advance.

4 Legal Basis for Processing

Krekiya processes your personal data on one or more of the following legal grounds:

  • Contract performance: Processing is necessary to provide the krekiya service you have signed up for, including managing your account and processing transactions.
  • Legal obligation: Krekiya is required by law to collect and retain certain data, including identity verification records and transaction histories, for regulatory compliance purposes.
  • Legitimate interests: Krekiya has a legitimate interest in preventing fraud, securing the platform and improving the service it provides to players.
  • Consent: For certain types of processing, such as sending marketing communications or placing non-essential cookies, krekiya relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Krekiya does not sell your personal data. Krekiya may share your data with third parties only in the following circumstances:

  • Payment providers: Krekiya shares necessary financial data with payment processors such as bKash, Nagad and Rocket to facilitate deposits and withdrawals. These providers are bound by their own data protection obligations.
  • Identity verification services: Krekiya uses third-party KYC providers to verify player identities. These providers process only the data necessary for verification and are contractually required to protect it.
  • Regulatory authorities: Krekiya may be required to share data with regulatory bodies, law enforcement agencies or courts where required by applicable law.
  • Technology partners: Krekiya works with technology providers who help operate the platform, including hosting, analytics and security services. These partners act as data processors and are bound by strict data processing agreements.
  • Business transfers: In the event of a merger, acquisition or sale of krekiya's business, your data may be transferred to the new entity. You will be notified of any such transfer in advance.

Krekiya requires all third parties who receive your data to handle it securely and in accordance with applicable data protection law. Krekiya does not permit third parties to use your data for their own marketing purposes.

6 Cookies

Krekiya uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit krekiya.app.

The types of cookies krekiya uses include:

  • Essential cookies: These are required for the krekiya platform to function. They enable features like logging in, maintaining your session and remembering your preferences. These cookies cannot be disabled without affecting platform functionality.
  • Analytics cookies: These help krekiya understand how players navigate the platform, which pages are most visited and where improvements can be made. The data collected is aggregated and anonymised.
  • Functional cookies: These remember your settings and preferences to provide a more personalised experience on krekiya, such as your preferred language or display settings.
  • Marketing cookies: These are used to show you relevant promotions and offers on krekiya. They are only placed with your consent.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of the krekiya platform.

7 Data Retention

Krekiya retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory and reporting requirements.

  • Account data: Retained for the duration of your krekiya account and for a minimum of five years after account closure, as required by applicable regulations.
  • Transaction records: Retained for a minimum of five years from the date of the transaction to comply with financial record-keeping requirements.
  • KYC documents: Retained for the period required by applicable anti-money laundering regulations, typically five years from the end of the business relationship.
  • Support communications: Retained for up to three years from the date of the last interaction, unless a longer period is required for dispute resolution.
  • Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

When your data is no longer needed, krekiya will securely delete or anonymise it in accordance with its data retention procedures.

8 Data Security

Krekiya takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration.

  • All data transmitted between your device and krekiya is encrypted using TLS (Transport Layer Security).
  • Sensitive data, including passwords and payment information, is stored in encrypted form.
  • Access to personal data within krekiya is restricted to authorised personnel on a need-to-know basis.
  • Krekiya conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • Two-factor authentication is available for all krekiya accounts and is strongly recommended.

While krekiya takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your krekiya account has been compromised, contact support immediately at [email protected].

9 Your Rights

As a krekiya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the krekiya support team at [email protected].

Right of Access

Request a copy of the personal data krekiya holds about you.

Right to Rectification

Ask krekiya to correct any inaccurate or incomplete data about you.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Ask krekiya to limit how your data is processed in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to krekiya processing your data for direct marketing or legitimate interest purposes.

Krekiya will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and you will be informed of the extension.

10 Children's Privacy

Krekiya is strictly an adult platform. The service is not directed at or intended for use by anyone under the age of 18. Krekiya does not knowingly collect personal data from anyone under 18.

If krekiya becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on krekiya, please contact [email protected] immediately.

11 International Data Transfers

Krekiya may transfer your personal data to servers or service providers located outside your country of residence. Where such transfers occur, krekiya ensures that appropriate safeguards are in place to protect your data to the same standard as required under applicable data protection law.

Safeguards used by krekiya for international transfers include contractual clauses that require recipients to protect your data, and transfers only to countries or organisations that provide an adequate level of data protection.

12 Changes to This Policy

Krekiya may update this privacy policy from time to time to reflect changes in the platform, applicable law or data processing practices. When changes are made, the updated policy will be published on this page with a revised effective date.

For material changes that significantly affect how krekiya processes your data, krekiya will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of krekiya after the effective date of any update constitutes acceptance of the revised privacy policy.

13 Contact Us

If you have any questions, concerns or requests relating to this privacy policy or how krekiya handles your personal data, please get in touch:

Krekiya aims to respond to all privacy-related enquiries within 30 days. For urgent matters, live chat is the fastest way to reach the team.

For data rights requests — such as access, correction or deletion of your personal data — please email [email protected] with the subject line "Data Rights Request" and include your registered email address and the nature of your request.

Play with Confidence

Your Data Is Safe — Now Enjoy Krekiya

Krekiya is built for players who want a fair, secure and transparent platform. Now that you know how your data is protected, create your free account and start exploring sports betting, original games and exclusive rewards designed for Bangladesh players.

Create Free Account Sign In